FAQ

FAQ

What is Joy’s House?
Joy’s House is a not-for-profit adult day service. We host Guests (clients) seeking safety, companionship and engagement in community. Many of our Guests are no longer able to stay at home alone safely due to basic aging or a variety of diagnoses. Joy’s House services are designed for those with a wide range of abilities and interests.

Where are you located?
Joy’s House has two locations in Indianapolis.

  • Joy’s House Broad Ripple is located at 2028 E. Broad Ripple Avenue, just west of Keystone Avenue. (View map)
  • Joy’s House at UIndy is located at 1615 E. Castle Avenue, just south of the University of Indianapolis campus. (View map)

What are our hours of operation?
Monday – Friday, 8:00 a.m. – 5:00 p.m.

Who comes to visit as a Guest?
We host Guests (clients) who either can’t stay home alone (many are living with dementia, multiple sclerosis, Parkinson’s disease, are recovering from strokes, have diagnosed mental challenges, or other medical challenges) and adults who are simply getting older. Maybe they can’t stay home alone due to health and safety concerns. Maybe they like to keep busy and participate in activities. And quite simply, maybe they are looking for some excitement in their days and something to call their own. That’s what Joy’s House is – a safe and loving community devoted to comfort and care.

When someone calls to inquire about services, we have a very natural and simple conversation over the phone. We can usually tell by the conversation if the potential Guest sounds like he or she might be a good fit at Joy’s House and if we might be a good fit for their needs and desires. Families are welcome to set an appointment to take a tour. If there is interest in our services, we invite the family to visit Joy’s House and participate in a more formal assessment. And if Joy’s House isn’t the right fit, we do everything in our power to make sure that they receive the proper care from another venue.

Our formal criteria are fairly simple.

    • Is the potential Guest over the age of 18?
    • Is he or she able to take care of basic needs independently?
    • If medication is needed while visiting Joy’s House, can medication be swallowed without assistance?

You see, while we are all trained in CPR, first aid and transferring, we are a non-medical model Adult Day Service. However, most families respond by telling us that they are not trained medically either and yet, they care for their loved one for the majority of the day. That makes good sense to us.

What are the fees for services?

  • A full day of service includes a morning snack, lunch and an afternoon snack, as well as activity costs.
    • $80 per day
  • We accept Aged and Disabled (A&D) Medicaid Waiver, CHOICE, and your long-term care insurance may have a reimbursement policy available. Financial assistance is also available through the Joy’s House Guest Scholarship Program.

What if I can’t afford services?
We want all families to know that we don’t want finances to stop you from coming to Joy’s House. If money is an issue, let’s talk and we will do everything in our power to make sure that we can work together through our Guest Scholarship Program.

What is a typical day at Joy’s House like?
You and your loved one are greeted with a smiling face as soon as you enter our front door. “Coffee and conversation” begins as we reminisce about this day in history, followed by many well-planned physically and mentally stimulating activities throughout the day. You may find us stretching during chair aerobics, laughing as we knock down bowling pins or singing familiar songs during karaoke. During nice weather our garden is accessible at all times. Lunch, provided by American Village in Broad Ripple and by Forest Creek Village on the South side, is served family-style, and the fantastic menu is mailed to you each month so you know what to look forward to each day. An afternoon snack may be as fun as elephant ears or as entertaining as happy hour (non-alcoholic, of course!). No matter what, we make sure to keep your loved one safe and occupied, but if he or she needs a moment of quiet, we can provide that too.

Do I have to come every day?
We have many Guests who visit with us each day. Others have a schedule that fits their family’s varying needs. We can work with you no matter the need of your family, but do encourage a regular schedule so that your loved one can get to know us and we can get to know him or her. Consistency is important for all of us, and after all, we want your loved one to look forward to our time together.

What if my loved one has medications to take?
The medication policy and procedure at Joy’s House is fairly extensive, but bottom line is this – if your loved one can swallow a prescribed medication, needs additional supervision in regard to checking blood sugar levels, administering syringed medication or something of this nature, we can help. Let’s talk.

Do you provide toileting assistance?
Yes. We are happy to assist our Guests that need assistance in the restroom. It is our goal to make sure that our Guests are clean and comfortable at all times.

Is there a large community need for this service?
It is unbelievable! Statistics show that one out of every three persons is a family caregiver for a loved one. This affects everyone involved—the aging adult, the caregiver, the caregiver’s employer and the community at large. Joy’s House is focused on helping in all of these areas. The Guest gets to enjoy visits and is in a safe environment, the family caregiver gets mental and physical relief, the employer gets a more attentive and less stressed employee and the public receives educational opportunities through our community programming.

How do I find out more?
Click here to contact Laura Johnson our Senior Vice President of Care Services regarding our services or for more information about becoming a Guest at Joy’s House.